Slimme Fabriek (part of Olé. Media) respects the privacy of its users and ensures that the personal information you provide is treated confidentially. We process personal data in accordance with the General Data Protection Regulation (GDPR).

1. Identity and Contact

The data controller is: Slimme Fabriek (Olé. Media) Veldstraat 45 6039 AC Stramproy Email: info@slimmefabriek.nl

2. Purposes of Data Processing

We process your personal data for the following purposes: • Providing access to our SaaS platform and its features. • Processing payments and invoicing. • Providing customer service and technical support. • Informing you about changes to our services and products. • Improving our services based on anonymized usage statistics.

3. What Data Do We Collect?

Depending on your use of our services, we may process the following data: • Name and contact details (name, address, email, phone number). • Company details (company name, registration number, VAT number). • Login credentials (username, encrypted password). • Technical data (IP address, browser, platform usage logs).

4. Security

We take the protection of your data seriously and implement appropriate technical and organizational measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized modification. Our measures include encryption (AES-256), access controls (RBAC), and periodic security audits.

5. Sharing with Third Parties

We do not sell your data to third parties and only provide it if necessary for the execution of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf (such as hosting providers), we enter into a data processing agreement to ensure the same level of security and confidentiality.

6. Your Rights

You have the right to access, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or to object to the processing of your personal data by Slimme Fabriek. You can send a request for access, correction, or deletion to info@slimmefabriek.nl.

7. AI and Data Privacy

For our AI features (such as the AI Assistant), we use advanced language models. We follow a 'Privacy-First' approach: • Data minimization: Messages are anonymized and stripped of company names or specific identifiers before processing. • No Training: We exclusively use Enterprise versions of AI models with contractual guarantees that your data is NOT used to train third-party models. • On-Premise Option: For Enterprise customers, we offer the option to run AI models locally (Edge), so no data leaves the factory.

Privacy Policy